Privacy Policy
Lady's First Group ("Lady's First," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit ladysfirstgroup.com or apply for funding through us, how we use it, and the choices you have. Lady's First Group is a funding facilitation service that helps women-owned businesses — including the many that traditional banks turn away — access the capital they need through a network of funding partners. We are not a bank.
By using our website or submitting an application, you agree to the practices described in this Privacy Policy.
1. How We Use Your Information
- To evaluate your funding request and match it with appropriate funding partners;
- To verify your identity and the information you provide;
- To contact you about your application, request additional documentation, and provide customer service;
- To send you updates and information about our services (you can opt out at any time);
- To operate, maintain, secure, and improve our website and services;
- To comply with applicable laws and to detect, prevent, or address fraud and misuse.
2. Credit Inquiries
We do not obtain a credit inquiry to pre-qualify your request. A credit inquiry — which may affect your score — is performed only if you choose to move forward and expressly authorize it as part of accepting an offer.
3. Communications & Your Choices
If you apply or opt in, we may contact you by email, phone, or text message about your request and our services. Message and data rates may apply to text messages. You can opt out of marketing emails at any time using the unsubscribe link in the email or by writing to hello@ladysfirstgroup.com, and you can stop text messages by replying STOP. We may still send transactional messages related to an active application.
Mobile information and text-messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share the mobile phone number you provide, or your consent to receive text messages, with any third party or affiliate for their own marketing or promotional use. We use that information only to send the messages you requested, and we share it only with the service providers that help us deliver those messages (such as our SMS provider). Any sharing of an application with funding partners described elsewhere in this policy is for the funding you requested only — it never includes sharing your mobile number or messaging consent for anyone's marketing. Message frequency varies, and message and data rates may apply; reply STOP to opt out or HELP for help.
4. Cookies & Analytics
We use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
5. Data Security
We use reasonable administrative, technical, and physical safeguards — including SSL/TLS encryption in transit — designed to protect the information you share with us. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
6. Data Retention
We keep your information for as long as needed to provide our services, maintain business and accounting records, resolve disputes, and meet our legal obligations. When it is no longer needed, we take steps to delete or de-identify it.
7. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain sharing. To make a request, email hello@ladysfirstgroup.com. We will respond consistent with applicable law and may need to verify your identity before acting on your request.
8. Third-Party Websites
Our site and emails may link to third-party websites or services we do not control, including our application provider and funding partners. Their privacy practices are governed by their own policies, and we encourage you to review them.
9. Children's Privacy
Our services are intended for business owners and are not directed to children under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the changes on this page. Your continued use of the site after changes take effect means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us:
Lady's First Group
260 W 35th St, Floor PH
New York, NY 10001
Phone: (212) 287-5263
Email: hello@ladysfirstgroup.com
12. Applicant Consent & Authorization
When you submit a funding application, you review and agree to the consent and authorization language reproduced in full below. We publish it here so that it is always available to you, word for word, exactly as it appears on the application you sign.
Text Message (SMS) Consent
If you opt in to text messages, you agree to the following: “By checking this box, I consent to receive SMS messages from Lady’s First Group related to marketing and promotional offers. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. See our Privacy Policy.”
Consent to receive marketing or promotional text messages is not a condition of applying for or receiving funding. You can opt out of marketing texts at any time by replying STOP, and reply HELP for assistance. We may still send transactional messages about an active application. Message and data rates may apply, and message frequency may vary.
Terms Acknowledgment
When you submit the application, you also acknowledge: “By clicking the submit button, I agree to terms & conditions” and “By checking this box, I confirm that I have read and agree to the Terms of Use and the Privacy Policy.”